Express delivery, also known as express delivery or express delivery, refers to a new mode of transportation in which logistics enterprises (including freight forwarders) deliver documents or parcels entrusted by users quickly and safely from the sender’s door to the recipient’s door (hand delivery) through their own independent network or through joint venture cooperation (i.e. networking).
Express delivery can be divided into broad sense and narrow sense. In the broad sense, express delivery refers to the delivery of any goods (including bulk cargo); in the narrow sense, express delivery refers to the urgent delivery service of business documents and small pieces. The object of this textbook research and analysis is mainly the express industry in a narrow sense. According to the standard of service, express delivery generally refers to express delivery service completed within 48 hours. From the definition of express delivery, the following three characteristics of express delivery can be summarized:
From the economic category, express delivery is a branch of the logistics industry, and the research of express delivery belongs to the category of logistics.
From the perspective of business operation, express delivery is a new mode of transportation and an important link in the supply chain.
From the nature of operation, express delivery is a new service trade with high added value.